Blick aus dem Balkon auf die Bühne des KKL Luzern

Well prepared for the concert


For a relaxed visit

Information about the venues

The Luzerner Sinfonieorchester is constantly addressing issues of accessibility and cultural participation. As a label partner, we are supported in this by the “Kultur inklusiv” specialist office and by our specialist advisory board for inclusive subjects. We would like to take this opportunity to thank all members of the advisory board and assistants for their great voluntary commitment.

Together on the path to an inclusive society

In the process towards a barrier-free house, we are dependent on help from self-representatives. If you have any suggestions, questions, criticism or even praise, please feel free to contact our Team of Musikvermittlung via E-Mail or phone. +41 226 05 17.

E-Mail schreiben

Directly to your request

Tickets and seats
Venues and routes

Accessible Toilets
Introductions for people with dementia
Concert accompaniment for people with visual impairment
Relaxed Performance


Tickets and seats

People with disabilities receive a 50% cut on the ticket price in the respective category upon presentation of proof. Assistants are admitted free of charge.
Our ticket office staff will be happy to advise you on the conditions at the seats and select a suitable seat together with you. Contact us at +41 41 225 05 15 or by e-mail.

Venues and routes

KKL Luzern

Barrier-free entrances give people with disabilities direct access to the foyers and concert halls in the KKL Luzern. From there, you can reach all the halls of the KKL Luzern via lifts. All bars and restaurants are also accessible via lifts.

In the concert hall, a total of six wheelchair and wheelchair-accompanied seats with a good view of the stage are available.


All floors and rooms are accessible via a large elevator.
The entrance to the Orchesterhaus is about 100 meters from the Südpol bus stop. Please contact our team member Noah Petschi by e-mail or +41 41 226 05 19 before your visit.

Barrier free Toilets

KKL Luzern

Wheelchair-accessible toilets for the Concert Hall and Lucerne Hall are located by the wardrobes on the first basement floor and can be reached by elevator.
The wheelchair-accessible toilet for the auditorium is located on the 1st floor and is also accessible by elevator.
All restaurants and bars in the KKL Luzern are equipped with wheelchair-accessible toilets as well as a personal alarm.


KKL Luzern

In the station parking P1 (underground parking), in sector D there are two parking spaces for people with wheelchairs. In the station parking P2 (underground parking) there is another parking space.
In the open station parking P3 (behind the KKL) there are another two parking spaces.


There is a parking space for people with disabilities in the parking lot under the Orchestra House.

Pre-concert talks for people with dementia

We invite people with dementia and their families and carers to experience music together in the concert hall. Our lunchtime concerts in particular provide the ideal setting for this.

Chamber music ensembles and soloists from around the world perform a one-hour programme of works by a wide variety of composers. On the concert dates, an introduction takes place in the backstage area at 11.30 am, where visitors are introduced to the concert with words and music and receive a light lunch.

If interested, please click here or reach out to Noah Petschi via E-Mail or phone +41 41 226 05 19.

Concert companions for people with visual impairments

We offer concert assistance for blind people and people with visual impairments of all ages for all symphony concerts of the Luzerner Sinfonieorchester at the KKL Luzern.

  • Assistance includes:
    – Pick-up from Lucerne train station (if requested).
    – Information about the programme before the concert
    – Descriptions of what happens in the concert hall
    – Assistance during the interval and after the concert (until departure on public transport)

A team of trained young adults and music outreach staff are looking forward to your visit.

If interested, pleas reach out to Noah Petschi via E-Mail or phone +41 41 226 05 19.
Further information are located here.

Relaxed Performances

Relaxed Performances is intended to provide the opportunity to enjoy concerts in the Orchestra House in a relaxed atmosphere. With comfortable seating, no request for silence and several breaks, we want to create this space. There is also a supervised retreat in case you need a break in between.
Click here for the recent program.

Do you have questions? Please contact Noah Petschi via E-Mail or phone +41 41 226 05 19.


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